📚 Hospitality Health & Safety Courses

✅ Employee Onboarding

Streamline your new hire experience with training that covers the basics of your organisation’s values, policies, safety expectations, and hospitality standards.

✅ Food Safety Level 1

A beginner-level course for front-of-house, kitchen porters, and new staff handling food — covering hygiene basics, cross-contamination, and personal cleanliness.

✅ HACCP Food Safety Level 2

Gain full compliance with Irish food regulations using HACCP principles. Ideal for chefs, kitchen staff, and anyone involved in food preparation and storage.

✅ Fire Safety Awareness

Learn how to reduce fire risks in kitchens and hospitality premises, respond to fire emergencies, and understand evacuation procedures.

✅ Manual Handling Theory

Prevent injury with essential lifting and carrying techniques for hospitality workers — from porters to housekeeping and kitchen teams.

✅ Serving Alcohol Sensibly

Responsible alcohol service training, including checking ID, dealing with intoxicated customers, and complying with licensing laws.

✅ Customer Care

Elevate the guest experience with practical training on communication, empathy, problem-solving, and delivering memorable service.

✅ Chemical Safety Awareness

Essential for cleaning and kitchen staff — covers safe storage, use, and labelling of hazardous cleaning products and kitchen chemicals.

✅ GDPR for Hospitality

Train staff to understand data protection duties, especially for booking systems, customer feedback, payment handling, and staff data.

✅ Allergen Awareness

Vital for kitchens and front-of-house teams — ensures compliance with allergen regulations, cross-contamination avoidance, and customer communication.

✅ Office Ergonomics

Protect the well-being of office-based hotel managers, admin staff, or reception teams with proper desk setup and posture practices.

✅ Incident Reporting

Train staff to correctly document and report accidents, injuries, or near misses — ensuring full accountability and legal protection.

✅ Child Protection Awareness

Ideal for family-focused venues — gives staff the skills to recognise and respond to potential child welfare concerns sensitively and appropriately.

✅ Managing Martin - Dealing with Challenging Customers

Tactful and engaging training designed to help hospitality staff manage difficult situations calmly and professionally — using realistic scenarios.

✅ Working at Heights

Ensure safety when using ladders or accessing elevated storage or signage, particularly relevant to hotels and event venues.

✅ Cardiac First Aid Awareness

Basic training to recognise cardiac arrest and use an AED (defibrillator) — a valuable skill for any public-facing hospitality team.

✅ Standard Operating Procedures (SOPs)

Ensure consistency and quality by training staff to follow clear SOPs for food prep, cleaning, reception duties, and guest service protocols.

✅ Branded Learning Management System (LMS)

Professionalise your staff training with a custom-branded LMS — making it easy to assign, track, and report on training progress across locations.